IPT stands for “IP Telephony“, there are a lot of concepts involved in IPT and also a lot of products, it is almost impossible to cover all of them in any blog post or tech article, even making a list becomes a huge challenge, but anyways let’s give it a try, first with the products:

The Cisco’s IPT ecosystem

  • Call Manager (CME, CUCM)
  • Voice Mail ( Cisco Unity Express (CUE), Cisco Unity Connection)
  • Contact Center (Cisco UCCX, Cisco UCCE)
  • Presence (Cisco CUPS)