IPT stands for “IP Telephony“, there are a lot of concepts involved in IPT and also a lot of products, it is almost impossible to cover all of them in any blog post or tech article, even making a list becomes a huge challenge, but anyways let’s give it a try, first with the products:
The Cisco’s IPT ecosystem
- Call Manager (CME, CUCM)
- Voice Mail ( Cisco Unity Express (CUE), Cisco Unity Connection)
- Contact Center (Cisco UCCX, Cisco UCCE)
- Presence (Cisco CUPS)